iDirect upgrades will revv up ITC Global mining sector satellite network

VT iDirect, Inc. will be deploying its upcoming iDX 3.2 software and next-generation Evolution X7 remote to upgrade the satellite network that ITC Global operates on behalf of the mining sector.

The iDirect upgrade will speed up the data throughput of ITC's satellite network to meet the 20+ Mbps bandwidth currently required by the mining sector. The faster inbound and outbound data rates allow for better handling of multiple critical IP applications on a unified platform.

In addition, the iDirect iDX 3.2 software and Evolution X7 remote will augment the already high availability of ITC's satellite services in a variety of location under various weather conditions.

The ITC Global satellite network handles Voice over IP (VoIP,) radio over IP, CCTV, remote permission and control, the automation of critical operational tasks, and similar IP applications. Mining companies use these communications services to enhance the productivity of their businesses; comply with initiatives and commitments on health, safety and environmental; speed up overall time to market; and maximize continuity of supply to end customers.

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iDirect SatManage network management systems ready to serve Elara Comunicaciones

VT iDirect announced that Elara Comunicaciones will be leveraging iDirect's SatManage network management system to provide its customers in the mining, oil and gas, and maritime sectors with greater network monitoring functionality.

Based in Herndon Virginia, VT iDirect provides satellite communications and IP network technology to customers around the world. Its current customer, Elara, is a Mexico-based satellite service provider that operates over 2,000 active remotes serving different verticals in the mining, oil and gas, and maritime sectors.

Elara needed an optimized network management system that would provide customers with comprehensive insight into their network operations. iDirect responded by installing its SatManage suite to manage Elara's numerous remote assets.

A sophisticated suite of Web-based tools that automate, monitor, and integrate hybrid networks and NOC-based applications, SatManage can provide traffic usage information, create customized reports on  the performances of IP networks, and monitor location and health status of their remotes via a Web-based portal. SatManage will let a company directly share its network performance data and management tools with its customers. The software suite was designed to be easily accessed and understood.

SatManage will reduces issue response time for Elara, which will improve the rate at which the Mexican company retains and acquires customers. Elara will also be able to focus on its core competencies, allowing it to provide more value-added services to both new and retained customers.

Elara installed SatManage back in March of this year. The iDirect software will ostensibly achieve operational status this August.

If SatManage works out for Elara, it might be interested in VT iDirect's recently-released upgrade. The enhanced SatManage 5.2 network management software will have new features like an automated SLA Manager and Web Service APIs.